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October 13, 2014
INDIANAPOLIS (AP) — A new customer service robot has started roaming around the passenger terminal of Indianapolis International Airport.
The robot was rolled out Thursday, with a staffer guiding it remotely around the baggage claim area greeting travelers and looking for anyone who needed assistance. The robot looks like a miniature Segway, but with a blue customer service shirt and an interactive iPod on top showing the face of the employee piloting it.
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