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October 14, 2014

Banks using voiceprints to fight fraud

  • But banks may run into trouble when they deploy voice biometric technology secretly, legal experts say.
    • By RAPHAEL SATTER
    Associated Press

    LONDON — The caller said her home had burned down and her husband had been badly hurt in the blaze. On the telephone with her bank, she pleaded for a replacement credit card at her new address.

    “We lost everything,” she said. “Can you send me a card to where we're staying now?”


     
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