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October 14, 2014

Review site Yelp still battles extortion claims

  • The allegations are so persistent that the company asks on its website “Does Yelp extort small businesses?” and then answers no.
    • By PAUL ELIAS
    Associated Press

    SAN FRANCISCO — First the chefs of a small Italian restaurant got mad at online review site Yelp. Instead of trying to get better reviews, they decided to take a different approach: get terrible ones.

    The campaign helped Botte Bistro get a rating of one out of five stars, as more than 1,000 reviewers left hundreds of tongue-in-cheek reviews panning the Richmond, California, eatery, said chef Michele Massimo, adding that it boosted business.


     
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