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February 5, 2015

The Fine Print: Unlimited data plans have limits

By ANICK JESDANUN
AP Technology Writer

NEW YORK — With cellular-data plans, unlimited doesn't really mean unlimited. Some carriers threaten to slow down speeds after heavy use or curb how much you can stray from their own networks.

So I wasn't surprised to learn that the nation's largest prepaid wireless company, TracFone Wireless, had similar restrictions on its unlimited data plans. TracFone, whose service is sold under such brands as Straight Talk, Net10, Simple Mobile and Telcel America, agreed last week to pay $40 million in refunds. The Federal Trade Commission said TracFone didn't clearly tell customers about those restrictions.


 
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