homeWelcome, sign in or click here to subscribe.login
     


 

 

Business


Subscriber content preview

October 9, 2015

Some travelers love to hate the new discount airlines

  • Passengers are about 20 times more likely to complain about one of them than about Alaska Airlines or Southwest Airlines.
    • By DAVID KOENIG
    AP Airlines Writer

    DALLAS — When the delay on his 90-minute flight stretched past the four-hour mark, David Rankin started tweeting to Spirit Airlines as he and other passengers grew restless.

    “We're looking at the plane,” Rankin said by phone from a Spirit gate at the Philadelphia airport. “There are no pilots.”


     
    . . .


    To read this story in full login or purchase a subscription.



    
    Email or user name:
    Password:
     
    Forgot password? Click here.