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June 27, 2016

Errors keep some out of TSA PreCheck line

  • The most common problem is that the date of birth or government “known traveler number” has been entered incorrectly into a reservation.
    • By SCOTT MAYEROWITZ
    AP Airlines Writer

    NEW YORK — Thousands of fliers enrolled in trusted traveler programs such as PreCheck aren't getting the expedited screening they paid for because of clerical errors with their reservations.

    The most common problem is that their date of birth or government “known traveler number” has been entered incorrectly into a reservation. Other times, the name on the itinerary doesn't match the name used to enroll in PreCheck, Global Entry or one of the other government programs. This is particularly a problem when bookings are made through travel agents who might transpose information, airlines say.


     
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