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September 23, 2016
NEW YORK — Buying some suits at Ralph Lauren might mean being offered a chauffeured ride home in a BMW. New clothes from Saks could lead to a Mercedes-Benz van carrying a customized wardrobe pulling up to a home, hotel or office.
With designer goods available online anytime, luxury retailers are adding more amenities and personal touches for in-person shopping. Stores overall are facing slower sales amid more restrained luxury spending, and some brands' flagship locations in major cities have seen a drop in shopping by international tourists because of the stronger U.S. dollar.
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