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October 12, 2016

Feds fine Comcast $2.3M to end probe over mischarging

  • Some customers complained that they were charged for services or equipment after they specifically said no to Comcast reps.
    • By TALI ARBEL
    AP Technology Writer

    NEW YORK — Government regulators are fining Comcast $2.3 million, saying the cable giant has charged customers for stuff they never ordered, like premium channels or extra cable boxes.

    The Federal Communications Commission said the Philadelphia company must clearly ask customers before charging them for new services or equipment and make it easier for customers to fight charges they think are wrong.


     
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