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February 23, 2017
DETROIT — Technology glitches including Bluetooth phone pairing and misunderstood voice commands put a dent in car and truck reliability scores in a major survey of automobile owners.
Lexus and Porsche tied for the top spot, leading all brands for dependability in the survey released Wednesday by the consulting firm J.D. Power. But electronic problems caused trouble across the industry, pushing the average up to 156 problems per 100 vehicles. That's four problems higher than last year and the highest number since J.D. Power changed scoring methods in 2015.
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