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October 30, 2017

How e-commerce still creates more jobs

  • Fear of a retail jobs apocalypse misses an important trend: So far, e-commerce leads to more jobs — like robot designer, warehouse ‘stower' and personal shopper.
    • By CHRISTOPHER S. RUGABER
    AP Economics Writer

    WASHINGTON — When the robots came to online retailer Boxed, dread came too: The familiar fear that the machines would take over, leaving a trail of unemployed humans in their wake.

    “I had a lot of people asking me, ‘What is going to happen to us?'” says Veronica Mena, a trainer for the e-commerce startup. Anxiety had rippled through her co-workers after company executives announced plans to open an automated warehouse in nearby Union, New Jersey.


     
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