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August 16, 2018
NEW YORK — A tight labor market and a shrinking pool of talented workers make “I'm quitting” some of the most dreaded words a small business owner can hear.
Staff turnover is a fact of life, but it's particularly painful at small companies competing with larger businesses for workers. Owners learn they must make staff retention efforts a priority — including mentoring or changing workplace policies — and do some soul-searching if turnover increases.
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