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September 13, 2018

Many business owners say it's not so easy to delegate

  • One owner says giving his staff more responsibility filled him with “a mixture of terror and pride.”
  • By JOYCE M. ROSENBERG
    AP Business Writer

    NEW YORK — Although Soyini Chan-Shue easily delegated work to police officers when she was a sergeant in the New York City Police Department, it was hard to relinquish tasks to employees of the security firm she now owns.

    The key difference for her? Chan-Shue worked in an NYPD office that formulated policy and she was part of a chain of command. At her own company, she's the one in charge.


     
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