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October 22, 2018

What you can do when high performance employees don't get along with each other

  • Start by listening to staffers and taking their feelings seriously, even if you don't agree with their point of view.
    • By JOYCE M. ROSENBERG
    AP Business Writer

    NEW YORK — When four of Zach Hendrix's staffers couldn't get along or even speak to one another, he tried talking, cajoling and negotiating with them. But nothing worked.

    He couldn't fire any of the staffers — they're too critical to the success of GreenPal, a business that helps homeowners find lawn care services through an app and a website.


     
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