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November 24, 2015

Same-day delivery: big challenge for retailers

  • This holiday season will be a test for the new services. Not all businesses have found it's what their customers want.
    • By MAE ANDERSON
    AP Technology Writer

    NEW YORK — Everyone likes the idea of same-day delivery. But who wants to pay for it?

    That's the problem merchants face as the busy holiday shopping season approaches. They want to offer customers the near-instant gratification that usually only comes with shopping in stores or via apps like Uber and Seamless. But the logistics and costs of same-day delivery — fuel, labor, infrastructure and other costs — has been a difficult challenge to surmount.


     
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