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May 15, 2018

Customer-only restrooms? Mostly legal

  • Starbucks had given managers discretion about letting non-customers use restrooms but is reviewing its policies after the April 12 incident in Philadelphia.
    AP Business Writer

    Starbucks, trying to recover its reputation after two black men were arrested in one of its locations, has decided to open all its restrooms to people in its stores for now whether or not they make a purchase. While the owners of other businesses might want to follow suit out of kindness or community spirit, many may decide to stick with a “customers only” policy.

    They have the legal right to do so in most cases. Employers are required by federal law to provide restrooms for their workers, but not for anyone else. State and local laws cover the requirements for restaurants and other businesses to make restrooms available to the public, and they vary widely.

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