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December 11, 2018

Tech changing insurers' disaster response

  • The same data that helps insurers after a fire or quake also can be used to determine risk and pricing in any given area.
    • By PAT EATON-ROBB
    Associated Press

    WINDSOR, Conn. — As wildfires raged this fall in California, insurance claims experts at Travelers sat in a command center 3,000 miles away in Connecticut, monitoring screens showing satellite images, photos from airplane flyovers and social media posts describing what was happening on the ground.

    Real-time data and technology that were unavailable to property-casualty companies even a few years ago have shaped the industry's response to the Camp Fire, in northern California and Woolsey Fire in the Los Angeles area.


     
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