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May 19, 2020
PROVIDENCE, R.I. — Harnessing today's technology to the task of fighting the coronavirus pandemic is turning out to be more complicated than it first appeared.
The first U.S. states that rolled out smartphone apps for tracing the contacts of COVID-19 patients are dealing with technical glitches and a general lack of interest by their residents. A second wave of tech-assisted pandemic surveillance tools is on its way, this time with the imprimatur of tech giants Apple and Google. But those face their own issues, among them potential accuracy problems and the fact that they won't share any information with governments that could help track the spread of the illness.
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