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October 7, 2019

4 must-do’s if your order arrives damaged

By COURTNEY JESPERSEN
NerdWallet

iStock image
As soon as you receive broken merchandise, take pictures — retailers may want proof — and hang onto any enclosed packing slips and return labels.

NEW YORK — Nowadays, consumers shop online for just about everything. So you've likely experienced the stinging disappointment when a TV, piece of furniture or something else you ordered finally arrives on your doorstep — damaged.


 
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