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Clive Shearer
Management
by Design
By Clive Shearer
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June 10, 2015

Management by Design: How to be polite, but assertive at work

By CLIVE SHEARER
Special to the Journal

Most of us go to work ready for a productive day, but not ready for rudeness, discourtesy and put-downs.

The lucky ones encounter this rarely — and a few imagine disrespect where none was intended.


 
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