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Business


Clive Shearer
Management
by Design
By Clive Shearer
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November 9, 2005

Management by Design: Tips on coaching difficult people

  • A useful way to handle disruptive employees is to talk to them privately and request cooperation.
    • By CLIVE SHEARER
    Special to the Journal

    "I am always ready to learn, although I do not always like to be taught." These words by Sir Winston Churchill offer guidance to today's workplace coaches.

    It is important to understand the dynamics of adult learning. Adults do not want to sit through a lecture. They prefer not to be taught. Instead, they like to participate and contribute.


     
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