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September 14, 2021

Adapt or else: Downtown businesses cope with new reality

  • As companies postpone plans to bring workers back, businesses are reckoning with the fact that adjustments made on the fly may become permanent.
    • By MAE ANDERSON and TOM KRISHER
    Associate Press

    NEW YORK — Downtown businesses in the U.S. and abroad once took for granted that nearby offices would provide a steady clientele looking for breakfast, lunch, everyday goods and services and last-minute gifts. As the resilient coronavirus keeps offices closed and workers at home, some are adapting while others are trying to hang on.

    Some businesses are already gone. The survivors have taken steps such as boosting online sales or changing their hours, staffing levels and what they offer customers. Others are relying more on residential traffic.


     
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