November 5, 2021

PEMCO

PEMCO Mutual Insurance was named one of America's Best Insurance Companies for 2022 by Forbes. The Seattle-based insurer was one of only 90 insurance companies across the nation to be recognized by the publication on its inaugural list of top-performing insurers, and it ranked first in the auto insurance category based on customer feedback. To develop its America's Best Insurance Companies list, Forbes partnered with Statista, a consumer data company, and surveyed more than 16,000 policyholders across the United States to gather feedback on their current insurer. The company evaluated 4,200 insurance carriers based on eight key metrics, including overall satisfaction and whether customers would recommend their insurer to family and friends. Additionally, PEMCO announced that Trent Stoker has been promoted to the role of director of next generation (NextGen) technology strategy and implementation. In his new role, Stoker will work with leaders and subject-matter experts across PEMCO to orchestrate strategy development, future-state visioning, selection and initial implementation of PEMCO's insurance processing system platform components. Stoker joined PEMCO in 2018 as a claims quality advisor. In 2020, Stoker led an enterprise-wide team that implemented scenario planning and helped PEMCO prepare for operational changes during the COVID-19 pandemic. In addition to his work at PEMCO, Stoker currently serves as chair of the Washington Insurance Guaranty Association.