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November 26, 2021
The tens of millions of workers who have left their jobs in the “Great Resignation” — 4.4 million in September alone, according to the Bureau of Labor Statistics — won't necessarily need to retrain before they land their next job. But those who want a new career entirely may find little financial help and social support to acquire the skills they need for the future, labor experts say.
Erin Hatton, associate professor of sociology at the University at Buffalo in New York, says the pandemic caused especially difficult conditions for consumer-facing workers, including risk of COVID-19 exposure and the responsibility to enforce mask compliance on customers, which created an “undue burden on workers they're just not willing to deal with.”
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