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March 29, 2022
Symetra promoted executive vice president Chantel Balkovetz to chief operations officer. In this newly created role, Balkovetz will add leadership for Symetra’s Information Technology organization to her current responsibilities heading Service & Operations for the company’s Retirement, Benefits and Individual Life divisions. She reports to Margaret Meister, president and chief executive officer. The announcement follows an organizational realignment to better position Symetra’s technology and business teams to help accelerate and achieve the company’s long-term strategic goals. The move blends Symetra’s IT teams with its Service & Operations organization, led by Balkovetz, and within its Strategy Office, led by chief of strategy Mindi Work, who will take on responsibility for leading emerging opportunities, experiences, new lines of business, and technologies. A member of the Symetra Leadership Team, Balkovetz was named executive vice president in April 2020, heading enterprise-wide service and operations. She joined Symetra in 2008 as director of Retirement Service and Operations, subsequently moved into the Individual Life Division, and was named vice president in 2011. In 2012, she became vice president, Individual Life and Retirement Service and Operations, and was promoted to senior vice president in March 2017. Symetra Financial is a diversified financial services company based in Bellevue.