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September 29, 2022
On Friday, Starbucks will open its 6,000th store in the Chinese mainland at Shanghai Lippo Plaza. The company opened its first store in Shanghai more than 20 years ago. The new store marks Starbucks' 1,000th in Shanghai, making it the first city in the world to pass that milestone. The latest addition to Starbucks' portfolio of “greener stores” also features sustainability solutions and digitalized operations. The Shanghai Lippo Plaza store's back-of-house operations will have internet of things sensors and automation tools to simplify routine stocktaking tasks. Big data and machine learning algorithms have also been deployed to optimize inventory ordering and labor scheduling. These technologies have been scaled to all stores in operation market-wide, as the company continues to advance its digital transformation agenda. Starbucks expects to operate 9,000 stores across 300 cities in China by 2025.