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February 25, 2026
TAPCO Credit Union announced the appointment of Kyle Burke as director of remote service delivery, a newly created leadership role designed to strengthen the credit union's remote service channels, including the contact center and digital experience team.
Burke brings more than 15 years of financial institution experience with a strong emphasis on leading service-to-sales operations, digital engagement, and consumer lending. His background includes leading and coaching service teams, supporting digital adoption, and ensuring strong alignment between member experience, operational performance and regulatory requirements.
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