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March 19, 2026

Macy's posts strong Q4 results but a reserved outlook reflects uncertainty

  • The department store says an overhaul of its merchandise and improved customer service is leading to more spending by shoppers.
    • By ANNE D'INNOCENZIO
    AP Retail Writer

    NEW YORK — Macy's reported stronger-than-expected profits in the crucial fourth-quarter and comparable sales rose again. The department store said an overhaul of its merchandise and improved customer service led to more spending by shoppers.

    The company, which also operates upscale Bloomingdale's and the beauty chain Bluemercury, offered a mixed outlook for the year — projecting sales above Wall Street expectations, but a conservative outlook on profits.


     
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