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December 1, 2008

Call centers hiring home-based workers

  • Besides gas, home-based operators save on car maintenance and the cost of keeping up an office wardrobe.
    • By DAN SEWELL
    AP Business

    CINCINNATI — An operator is standing by — at home.

    Companies that supply customer service agents to businesses around the world say they are saving money and attracting better employees by letting them work from their own houses. Using Internet telephone technology, the operators are able to answer questions and hear out complaints as if they were working in a sprawling call center in an office park.


     
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