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September 2, 2009

New frugality hurting the package delivery business

NEW YORK (AP) — When Wall Street collapsed, the paper stopped. Memos, invoices and order forms were left unsent.

At package delivery behemoths FedEx and UPS, last fall's meltdown and the worst recession in a generation has meant a sharp drop-off in the number of documents and packages sent overnight. And it's not just the delivery companies' biggest customers. Small businesses and consumers are opting for slower shipments to save money. In doing so, they're embracing an often-forgotten virtue — patience.


 
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