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September 3, 2004
Q. I've been booking travel online for years, but keep going back to the same sites. Am I missing out on potentially better deals and services and, if so, where might I find them?
A. Of the roughly $40 billion spent online for flights, hotel rooms, rental cars and cruises in 2003, more than 75 percent of this shopping took place at three sites: Expedia, Travelocity and Orbitz, according to PhoCusWright Inc., which tracks the industry.
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