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January 12, 2018
LAS VEGAS — It takes just minutes for a room service attendant to respond to a text message asking for a soda, bringing the Diet Coke on a tray with a glass of ice and lime wedges, no need for the modern hassle of placing a phone call.
Thousands of guests at some of Las Vegas' casino-hotels also can get towels, food and toiletries delivered with just a few taps on their smartphone. It comes as the staples of hotel room technology — a phone on a nightstand and a flat-screen TV — aren't cutting it anymore in the hypercompetitive world of Sin City tourism.
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