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February 23, 2018

Airbnb unveils new category of rentals rated by inspectors

By MICHAEL LIEDTKE
AP Technology Writer

SAN FRANCISCO — Airbnb is dispatching inspectors to rate some of the properties listed on its home-rental service in an effort to reassure travelers they're booking nice places to stay.

The Plus program, unveiled Thursday, is aimed at winning over travelers who aren't sure they can trust the current, computer-driven analysis of reviews posted by past guests. The misleading pictures drawn by Airbnb's rating system have become a big enough problem to spawn a website devoted to horror stories spanning from an overcrowded, dirty “hippy commune “ in Pasadena, California, to a Paris vacation ruined in a moldy, bug-infested apartment.


 
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