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The Real Estate Adviser |
August 27, 1999
By TOM KELLY
The Real Estate Advisor
The reasons for the success of some online mortgage companies can be traced to the ease and comfort of research. Folks can check rates and programs in the cozy setting of the family den. Most of the major lenders concur that an online presence is needed, if only merely to provide the brochure material found at the home-loan counter.
"So many things have changed," said Gordon Schlicke, veteran Puget Sound mortgage banker who is now semi-retired from more than 40 years in the home loan game. "But what hasn't changed enough is the hoops we make people go through to get a loan. Consumers simply don't like it and we have not done enough to change it."
In fact, Schlicke now spends his time sharing some of the craziness he's experienced in his banking career. His new book "The Lighter Side of Lending" ($29.95, The Mortgage Originator) is a compilation of stories and examples consumers have produced in the tense time surrounding a house sale and loan application. More information about the book can be obtained by calling (800) 995-2090, or on the Web.
One of the more comical chapters features the provisions Schlicke has collected from purchase and sale agreements, which are legally binding contracts:
While these mistakes bring chuckles at his seminars, Schlicke will take dead-aim at government regulation at the drop of a hat. If you really want to get his blood boiling, just mention Truth-In-Lending laws and the Real Estate Settlement and Procedures Act, commonly referred to as RESPA.
"The greatest contribution RESPA made to our industry was to number the lines on the settlement statement," Schlicke said. "That's it. Everything else is still being argued over and refined with each new lawsuit. This is the only rule regulators themselves don't understand, lawyers can't define, lenders can't clarify and borrowers would just as soon not know about. Just using the term RESPA makes some people think we're talking about a respiratory disease."
Schlicke's easy going manner and sense of humor made him a natural as a mortgage personnel trainer. He headed up the national training team for Mellon Mortgage and also for US Bancorp Mortgage before it was acquired by Mellon. In 1983, the Washington State Supreme Court appointed him to represent mortgage lenders on its Limited Practice Board, which he chaired for four years.
"We are probably the most over-regulated industry in America," Schlicke said. "The government feels that all mortgage lenders are part of a grand national conspiracy to screw and defraud all who do business with us. I would be surprised if the Flood Disaster Protection Agency announces that in addition to being responsible for identifying a property is in a flood hazard area, lenders will now be responsible for any flood that occurs in their lending area."
Schlicke continues his work as an accredited course instructor for the Washington Association of Realtors, the Washington State Department of Licensing and the Washington State Limited Practice Board. He also offers some no-nonsense questions to ask before you sign on the dotted line -- especially to those who have not borrowed money for a home in several years:
The Note or Deed of Trust should contain a formula that applies to your monthly installment payments. This formula tells you how the lender will use your money to repay the debt.
Remember, when checking your loan options, don't be afraid to ask the same question twice. Ask your loan officer to "explain that in a different way" if you find yourself confused or clueless. Loans may be mandatory for most consumers but rarely are easy to understand -- even if RESPA soon goes online.
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