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The Client Coach How to build strong business relationships |
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June 25, 2003
Are you betrayed by your thoughts?
By RANDY TUMINELLO
The Client Coach
The Client Coach
I’m reading this great book entitled "Leadership and Self-Deception" by the Arbinger Institute. One statement in particular caught my attention and became the inspiration behind this article. The passage goes like this: People respond primarily to how we’re feeling about them on the inside. Ah, the power of non-verbal communication!
We humans have some pretty amazing sensory capabilities. Unfortunately they tend to get overshadowed by certain other living things. Take the buzzard for example. A buzzard’s sense of sight is so great it can see small rodents from a height of 15,000 feet. And did you know a catfish has 100,000 taste buds compared to our 10,000? Can you imagine anything more wonderful than to be a catfish while eating a piece of tiramisu?
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Previous columns:
- Resist the temptation to eat a submarine, 06-10-2003
- Why should I trust you?, 05-28-2003
- A look at motivation from both sides now, 05-14-2003
- Business a bit like basketball, 04-10-2003
- How to deal with a difficult client, 03-12-2003
- A secret weapon is right under your nose, 02-12-2003
- Does your client need an interpreter?, 01-22-2003
- How well is your network working?, 01-08-2003