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May 27, 2016
Turner Construction Co.
Susan McCants’ strong communication style is what sets her apart as a leader in the industry.
On her most recent project, Sound Transit’s Capitol Hill Station, she hosted daily hot-list meetings to address issues needing immediate resolution. In this collaborative environment the team was able to identify solutions to put into effect immediately, such as expediting the request-for-information process, which ultimately streamlined documentation on the project.
McCants also coordinated with other contractors on the project, fostering an open and transparent relationship with them, working toward common goals and for the benefit of Sound Transit. When scheduling work that would impact adjacent contractors, she led a detailed coordination effort to ensure that activities and testing would occur safely. Readiness-review meetings were a part of this effort, ensuring that other contractors’ work areas were clear and safe.
McCants also used site walks to foster solutions to field issues and create a safe environment, holding weekly walks with the architect, engineers and subcontractors to discuss any issues and determine solutions in the field. McCants also held weekly safety stand-downs where the safety topic correlated with the current field work.