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Architecture & Engineering


Clive Shearer
Management
by Design
By Clive Shearer
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September 12, 2007

Mangement by Design: We can all use help in catching mistakes

By CLIVE SHEARER
Special to the Journal

We all make mistakes. Most of them have minor consequences such as forgetting your shopping list or putting on the wrong pair of socks. In fact, human error is behind most quality problems, accidents and near misses.

Errors of judgment can be serious when we drive, operate equipment or climb a ladder. In the office, errors often are caught by ourselves or by a colleague. If they are not identified quickly, the cost or schedule consequences can be serious. In some cases, uncaught errors may pose a risk to safety.


 
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