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Business
by Design By Clive Shearer |
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April 14, 2010
Management by Design: Managing conflict before it erupts
By CLIVE SHEARER
Special to the Journal
Special to the Journal
Boxing is a head-to-head, physical confrontation. Each fighter tries to outlast the opponent while landing the most damaging punches. Some blows are slipped or blocked, but boxing is mostly a test of force meeting force.
Many confrontations in the office are also head-to-head. Blame, recrimination and even anger are traded back and forth. Accusations are slipped and blocked, and bring out counter accusations.
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Previous columns:
- Management by Design: Developing a vision for your firm, 03-10-2010
- Management by Design: How to use this recession to make your firm stronger, 02-10-2010
- Management by Design: The Year Ahead, 01-13-2010
- Management By Design: Marketing raises ethical questions, 12-09-2009
- Management by Design: Learning from failure, 11-12-2009
- Management by Design: Some great teams form from inside out, 10-14-2009
- Management by Design: Some things to consider when writing your firm's online policy, 09-09-2009
- Management by Design: How to get the most out of your training, 08-12-2009