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Business
The Client Coach How to build strong business relationships |
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April 3, 2002
Why are some clients so cynical?
By Randy Tuminello
The Client Coach
The Client Coach
People are not cynical by nature. For those unfortunate suffering souls, it is a condition acquired over time through repeated conditioning. Like barnacles encrusted on an old shipwreck, people can develop an inner crust that hardens with each bad experience.
Cynicism is a defensive maneuver designed to fend off a blow from the next expected disappointment. Listen to the voice of cynicism:
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Previous columns:
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