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May 31, 2018
PCL Construction Services
The development of the PCL safety process has been influenced by the company’s recognition of the importance of instilling a value for safety in each individual. PCL’s belief in the worth of each employee is also reflected in its goal of zero incidents.
Supervisors and managers at all levels devote time to one-on-one contact with employees and subcontractor workers, and as a result, PCL has steadily improved its safety success. The open dialogue often results in more awareness of issues that the workers deem to be important to incident prevention.
Employees feel they are valued as individuals when supervisors regularly have personal discussions with them. This reinforces the need for each worker to hold safety as a value, because if they do, their decisions will be more automatic and default to safe work practices.
PCL’s Seattle district safety team launched a new safety recognition program to promote and reinforce safe behaviors. When a worker observes a scenario of something unsafe, or something where safety could be improved, PCL calls it a “good catch.”
Workers are encouraged to take the time to recognize these incidents and document them on a “good catch” card. Previously this documentation was called a “near miss” and had a negative connotation that workers were tattling on one another. “Good catch” cards send a more positive message, and workers are looking at reporting these incidents in a more positive way.