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May 31, 2018
After 34 years in the industry, GLY Construction’s Mark Gauger knows that impacting safety culture only happens when people not only understand the rules and codes of their job, but also believe on a very personal level in the GLY way of doing things.
Gauger’s approach centers on not only teaching how, but coaching why.
Gauger asks a lot of questions. At the end of one particular job-walk inspection with him, one superintendent finally asked one back: “Why do you ask so many questions?!”
Gauger simply replied, “Because I want you to think.”
With another 1 million-plus-hour year, and project scopes ranging from small-scale finish improvements on a night shift to a 41-story high-rise running multiple shifts, Gauger saw a unique opportunity to test the scalability of GLY’s policies. The resulting changes incorporated improvements in safety materials, compliance and on-site training and orientation.
Other policy enhancements included video orientations for new hires and a monthly meeting of GLY’s site-specific safety committee, which is composed of representatives not only from GLY, but other specialty contractors and community stakeholders who all have a voice in elevating concerns, developing solutions, and holding each other accountable for best practices and quality performance.