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Architecture & Engineering
by Design By Clive Shearer |
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October 13, 2004
Management by Design: Turning anger into an agent of change
By CLIVE SHEARER
Special to the Journal
Special to the Journal
It's human nature to get angry, but with good management anger can be productive by facing the issue and not the person.
When control is lost, anger erupts and emotions spill over. It is almost as if a curtain in the mind blocks out logic, and the fires of emotion burn away all reason.
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Previous columns:
- Management by Design: Olympics lessons for workplace gold, 09-08-2004
- Management by Design: Change is good, but do it right, 08-11-2004
- Management by Design: Approach work with realistic optimism, 07-14-2004
- Management by Design: Is your A/E marketing gaining from technology?, 06-09-2004
- Management by Design: Seattle region comes of age by building new rail systems, 05-12-2004
- Management by Design: Business plans are road maps to success, 04-14-2004
- Management by Design: What changes do clients notice?, 03-10-2004
- Management by Design: Solving problems may start with the impossible, 02-11-2004