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The Client Coach How to build strong business relationships |
November 7, 2001
In part one (DJC, Oct. 24) we focused on the 80/20 rule for marketing in a recession—concentrating on current clients. We encouraged you to think more about “client share” versus “market share” by posing the question: Are you tapping into all the work that is potentially available from your current clients?
I hope you’re grappling with that question because the primary alternative is job chasing and that’s usually not a good thing. Job chasing at any time, but particularly in a recession, is like a futile struggle in quicksand; it’s the fastest way to bury your business.
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